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Welcome to our group Lagoon Retreat Group! A space for us to connect and share with each other. Start by posting your thoughts, sharing media, or creating a poll.

Pinned Post
Welcome to our group Lagoon Retreat Group! A space for us to connect and share with each other. Start by posting your thoughts, sharing media, or creating a poll.

https://go.lagoonretreat.net/property-walkthrough
Yes! We've made a video just like that for you here:
And you can also watch this overview video which includes drone footage of the larger area:

https://go.lagoonretreat.net/heating-and-cooling-system
Here's how to use the heating & cooling system for the main house -- and how to turn it off completely. The weather is often so good in San Mateo that we just leave it off, and leave the windows & doors open.
Main House HVAC:
The Innovation Room has its own separate HVAC system

https://go.lagoonretreat.net/how-to-use-the-lockbox
You'll get a lockbox code the morning of check-in (or earlier). Here's how to use the lockbox:
Here are answers to a few of the first questions you might have:

https://go.lagoonretreat.net/shipping-package-ahead-of-time
The property has other guests staying in it, so you can't ship to the property address ahead of time, but we do have a location down the street that can accept packages.
We can store up to 5 packages for you for free for up to a week before your stay. We can store additional packages for a week for $10 per package (up to 20 lbs per package).
Contact DROdio for the mailing address, and make sure the reservation holder's name is on the package. We will drop it off at your property the day of check-in.
Yes! Our house cleaner, Carola, is happy to ensure your stay is comfortable. Here's what we can do:
Carola can wash your towels and clean the kitchen and bathrooms as necessary every four days.
You're free to decline if you don't want this!
Or if you're having a get-together and you'd like a specific type of support (like kitchen clean-up the morning after):

FounderCulture is a community of ~700 Founders that help each other build world-changing companies by "paying it forward". Scaling Founders share their experiences with earlier-stage Founders so they don't make the same mistakes.
You can follow FounderCulture on LinkedIn, Twitter and TikTok. This is where we share the learnings from our Founder events.
A great way to get to know FounderCulture is to listen to our podcast.
UnConferences like FriYay where Founders share expertise with each other
Yes! We have a property down the street where you can leave your bags before check-in.

There is a $25 fee per bag, which you can pay here (or scan the QR code at left to pay with your phone). Once you have submitted payment, DROdio will share the property address for you to drop your bags off.
Please do not enter the Airbnb or knock on the doors before your check-in time. Our house cleaner will be cleaning the property and she does not have much time between guest check-out and check-in to get the house ready for you. She wants the house to be in great shape for you and it's stressful to have guests interacting with her as she's in cleaning mode.
We may also be able to offer you an early check-in or a late check-out.

Sometimes we can, depending on the guest calendar.
The cost is $100/hour for early check-ins or late check-outs, which you can pay here (or scan the QR code at left to pay with your phone). Contact DROdio before paying to make sure we can accommodate your schedule.
We also have a bag drop service if you just need to drop your bags off before check-in.
Please do not enter the Airbnb or knock on the doors before your check-in time. Our house cleaner will be cleaning the property and she does not have much time between guest check-out and check-in to get the house ready for you. She wants the house to be in great shape for you and it's stressful to have guests interacting with her as she's in cleaning mode.
We work to make the Lagoon Retreat a five star experience while keeping the value high. One of the ways we do this is by offering a lower price for just 2 guests, and then incrementing the price for additional guests that are 2 years old or older.
As a part of our tax reporting to San Mateo, we must have an accurate count of the number of guests sleeping at the property. It's therefore critical that you put an accurate guest count in when reserving the property.
If the count is inaccurate, we reserve the right to cancel the resveration early and charge a $500 fee to account for the additional work we need to do to remain in compliance with the tax reporting.

If you need to adjust the guest count, you can do that by requesting a change in the Airbnb app (if you booked through Airbnb)…
Yes, if we can accommodate a day where our house cleaner is at the property and has the time to let you in, we're happy to do so. Just message DROdio to be connected to the house cleaner.
You can also see a video walkthrough of the property here, which will help give you an idea of the property's layout.

The property is all on one level, with two steps inside separating the kitchen. Here's a video:

If you want to change your reservation, the best way to do it is directly through the booking platform you originally used (Airbnb, VRBO or directly on the http://LagoonRetreat.net website).
However, sometimes it's not possible to make the change on the booking site (late notice, etc). So long as you have confirmed availability with DROdio, you can also pay the amount here directly.
Only use this link to pay if:
DROdio has confirmed this is the only way to accept payment (i.e., we already tried to do it through the booking site), and
DROdio has confirmed the amount due with you in writing.
The Lagoon Retreat is available to rent as a corporate rental for periods of 6+ months (12+ months preferred).
The rate is $15,000/month. The Lagoon Retreat is fully furnished and includes all utilities.
Optionally, we can include maid service for a rate of $18,000/month, which includes:
Full cleaning & turnover between your corporate guests
Fully stocked snacks cabinet
For guest staying >3 days: Maid service every-other day, as desired by the guest
There is an iron in the laundry room (look to the right when you walk in, on the same wall as the light switch).
The ironing board is in the space between the dryer and the wall.
If you would like extra blankets, we have them in the drawers under the television set.

Welcome to our home! As you've no doubt noticed, we live here and rent the property out while traveling. This means there will likely be food in the fridge.
We've done our best to clear the refrigerator and freezer out enough to give you room to put your items in. You are also welcome to help yourself to anything that's in the fridge or freezer. Enjoy!